The most unreliable smartphone apps, as Whatsapp suffers an outage

App interruptions can leave people frustrated and unable to use their phones when needed (PA Wire)

The WhatsApp outage on Tuesday affected over 40 million users in the UK alone. Interruptions like these are not only frustrating, they can also be a major inconvenience if you’re trying to communicate quickly.

Plus, losing access to banking apps or anything else with sensitive data can be incredibly stressful.

A new study from has determined which mobile apps are the most untrustworthy and risk leaving Brits unable to access their services.

As part of the mobile stats hub, experts analyzed the 24 best mobile apps for a variety of factors. These included the volume of reported outage issues per million downloads per month, the volume of Google searches during outages, and actual user app ratings.

The results reveal which apps most Londoners will have on their phones are the most unreliable, on a scale of zero to five.

Which mobile apps are the most unreliable?

With a trust score of 1.50 out of 5, Facebook turned out to be the most unreliable mobile app. On average, there are 15 app issues reported for every million downloads per month, two-thirds more than the other Meta app, WhatsApp, which had “only” nine issues per million downloads.

YouTube is the second most unreliable mobile app, with a trust score of 2.36 out of 5. There were an average of 36 app-related issues reported per million monthly downloads, four times the amount of Soundcloud. Additionally, over the past year, there were 673,500 search queries related to YouTube app inactivity, the highest of all apps analyzed.

Twitter is the third most unreliable mobile app. On average, 195 app-related issues are reported for every million downloads per month, the highest of all apps analyzed. However, because Twitter received 86% fewer search queries on the inactive app than Facebook, it was given a slightly higher trust score of 2.54 out of 5.

Uswitch analyzed the data to determine which of these apps was the least reliable (Uswitch)

Uswitch analyzed the data to determine which of these apps was the least reliable (Uswitch)

On the other end of the spectrum, Zoom was found to be the most trusted mobile app with a trust score of 4.51 out of. Only three issues were reported per million monthly downloads on average, the lowest of all apps analyzed.

How can outages be dangerous to our data?

A Censuswide survey of 2,012 UK mobile phone users, conducted by for the mobile statistics hub, revealed that more than a third of UK adults allow their mobile apps to access their personal data .

The survey revealed that men are more likely than women to allow apps to access their private information, while nearly half of 16- to 24-year-olds said they do not refuse access to personal data during the installing apps.

Handing over our personal data to apps carries risks at best, but especially during outages. mobile expert Catherine Hiley provides tips on protecting personal data from disruptions caused by cyber attacks

“There are several reasons why mobile app outages can occur, such as server problems, outdated software, and cyber attacks,” he explains. “Apps that users haven’t updated recently may be free of outdated software and are therefore more at risk of being hacked. These attacks can also lead to app crashes, so it’s important to make sure your apps are as up to date as possible.

“When you install a new app, you will often be asked for permission to access personal data inside your phone, such as your camera, microphone and location. It is important to be aware of what each app has access to, so as not to share. excessively or offer access to more information than he needs. “

Ms. Hiley adds that it is important not to “skip over the T & Cs” and urged people to “make sure they have read the app’s privacy policy to understand how your data will be shared.”

“If you’re not comfortable with politics, avoid downloading the app,” he says.

“If the app asks for permission to access your location or camera, be very careful and consider if this is a necessary part of the app’s function. Keep your downloaded apps updated and review their permissions regularly. You can check your settings at any time and allow them to access your personal data only when you use the app.

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