A conservative peer turned to the Care Quality Commission (CQC) after a private hospital was accused of refusing to treat a patient who asked for an all-female nursing team.
Princess Grace Hospital in Marylebone in London’s West End allegedly told a patient that she could not undergo complex colorectal surgery after asking for same-sex accommodation and said she did not wish to use pronouns.
The patient, a retired lawyer, told MailOnline that during a pre-operative clinical evaluation, which involved intimate procedures, she believed she had met a transgender woman in a blonde wig and made-up who made eye contact with her.
“I started wondering if it was just a coincidence that this staff member with a ‘gender identity’ made me feel his presence in such an inappropriate way on my first visit,” he said.
“I began to suspect I was being targeted because my patient records showed that I refused to use pronouns and wanted same-sex facilities, even though I have no proof.”
The patient, who claimed to be a victim of sexual assault, said she then wrote to the hospital’s parent company, HCA, asking for same-sex nursing. You said you believe that “mixed-sex hospitals are not safe for women.”
The patient said she later received an email from Maxine Estop Green, the hospital’s chief executive, telling her that the operation had been canceled and that the hospital “did not share her beliefs.”
The e-mail stated that the hospital had made a commitment to protect staff from what is described as “an unacceptable inconvenience”.
Baroness Nicholson, chairman of the parliamentary campaign group Children and Women First, wrote to the hospital CEO saying she was “stunned” to read the email stating that an operation had been canceled because the hospital did not share a patient’s beliefs. She asked the hospital to release a list of their “beliefs” and called on the CQC to initiate an investigation.
The CQC confirmed it had received a letter from Baroness Nicholson and said it “would reply directly in due course”.
A spokesperson for Princess Grace Hospital said: “For confidentiality reasons, we are unable to comment on individual patients.
“Our goal is always to provide the best possible care in a safe environment and we try to meet patient requests where we can safely.
“In some circumstances, it may be necessary to cancel or postpone a procedure if there is not enough time to discuss a patient request prior to their admission.
“In such circumstances, we would always try to reschedule their care after being able to fully discuss their needs and how we can safely meet them.”